Nathalia Medical Clinic is open Monday to Friday, 9am to 5pm and closed weekends and public holidays. Bulk billing is available to Department of Veteran Affairs (DVA) card holders and Pension Card holders.
To book an appointment please call (03) 5866 9494 or click here to book online using HOTDOC.
You can download the HOTDOC mobile App now from Google Play or the App Store.
Meet Our Team
Dr. Carolyn Nelson
Doctor
Dr. Mogeke Nyorora
Doctor
Dr. Shiraz Mahkri
Doctor
Denise Cusack
Practice Nurse
Sheree Lawless
Practice Nurse
Lynne Peterson
Practice Manager
Fees and Billing Policy (as at 5 August 2024)
Bulk billing is available for Department of Veterans Affairs (DVA) cardholders and Pension Card holders.
| Description of consultation | Private Fee | Health Care Card |
| Level A | $48 | $38 |
| Level B | $78 | $68 |
| Level C | $130 | $120 |
| Level D | $180 | $170 |
Patients under 16 years are Bulk Billed.
Fees are payable at the time of consultation by cash, cheque or credit card. Invoices are not issued and payment at the time of consultation is required. Methods of payment are cash, cheque, credit card or EFTPOS. Account fees may apply if payment is not met on the day. The AMA fee structure forms the basis of our billing policy and is displayed in the reception area of the surgery. After hours call outs attract a fee of between $50 and $100 above the Medicare rebate.
Nathalia Clinic is now a My Medicare provider
Registering for My Medicare is easy to do and has long lasting benefits for you and your preferred medical practice.
When you register for My Medicare you have access to longer telehealth sessions, better continuity of care with your health care team, increased regular visits from your GP and better care planning for people living in Residential Aged Care Homes, better Chronic Disease Management to support the continuity of care for people living with chronic and complex conditions.
My Medicare is free and voluntary.
My MedicareYou can register online, via the Medicare App or through your Medicare online account, or complete a paper form at Nathalia Medical Clinic reception.
Option 1: – via the Medicare app on your mobile phone
- Log into the app
- Click on MyMedicare under Services
- Follow registration instructions
Option 2: – via your Medicare Online Account
Option 3: – complete a form at Nathalia Medical Clinic and we will register you on your behalf, if we are your preferred clinic
Further information
Every effort will be made to accommodate your preferred time and GP. Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your GP has been called away.
Longer consultation times are available, so please ask our receptionists if you require extra time. If you or a family member requires an interpreter service, we can organise this for you.
If you are unable to attend your appointment please phone the clinic receptionist to cancel. Failure to cancel may result in a fee being charged.
After Hours Care
For after hours care please contact the Urgent Care Centre at NCN Health Nathalia, 36-44 McDonell Street Nathalia or phone 03 5866 9444.
In an emergency please phone 000.
