Nathalia Clinic

• Check-ups
• Family Planning
• Cervical Screening
• Pregnancy Testing
• ECG – Heart Checks
• Counselling
• Vaccinations/Immunisations
• Home Visits
• Minor Surgery – eg. suturing, removal of moles & sunspots
• Nutritional Advice
• Skin Checks
• Referrals to Allied Health
• Spirometry
• Health Checks
• INR

Every effort will be made to accommodate your preferred time and GP. Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforseen delay.

A standard 15 minute appointment is usually adequate to deal with most (1-2) issues.

Longer consultation times are available, please tell our receptionists if you require some extra time.

Appointments can be made via phone or online by going through the link on the NCN Health website or via the HotDoc phone app.

Unable to attend your Appointment?

If you are unable to attend your scheduled appointment, please ensure you contact the receptionists to cancel/reschedule, within 24 hours prior to your appointment time, when possible. Failure to do so may result in a fee being charged.

Follow up of Results

Patients are advised to contact the clinic for their results. If the test results come back abnormal then you will be required to make a consultation.

It is the policy of this clinic to maintain the security of personal health information at all times to ensure that this information is only available to authorised members of staff. We abide by The Australian Privacy Principles available at www.oaic.gov.au/__data/assets/pdf_file/0006/2004/the-australian-privacy-principles.pdf

Fees are payable at the time of consultation by cash, cheque or credit card. The AMA fee structure forms the basis of our billing policy and is displayed in the reception area of the clinic. The GP’s at this practice bulk bill pensioners and Veterans. Health Care Card Holders are charged at a reduced rate.

Your fee will depend on the type and length of your consultation. Additional fees may apply for other services such as ECG, iron infusions, vaccinations, implant insertions, lesion removals, etc.

If you have any difficulty in paying our fees, please discuss it with the practice manager.

Fees and Billing Policy (as at 5 August 2024)

Bulk billing is available for Department of Veterans Affairs (DVA) cardholders and Pension Card holders.

Patients under 16 years are Bulk Billed.

Fees are payable at the time of consultation by cash, cheque or credit card. Invoices are not issued and payment at the time of consultation is required. Methods of payment are cash, cheque, credit card or EFTPOS. Account fees may apply if payment is not met on the day. The AMA fee structure forms the basis of our billing policy and is displayed in the reception area of the surgery. After hours call outs attract a fee of between $50 and $100 above the Medicare rebate.

Registering for My Medicare is easy to do and has long lasting benefits for you and your preferred medical practice.

When you register for My Medicare you have access to longer telehealth sessions, better continuity of care with your health care team, increased regular visits from your GP and better care planning for people living in Residential Aged Care Homes, better Chronic Disease Management to support the continuity of care for people living with chronic and complex conditions.

My Medicare is free and voluntary.

You can register online, via the Medicare App or through your Medicare online account, or complete a paper form at Nathalia Medical Clinic reception.

Option 1:      – via the Medicare app on your mobile phone

• Log into the app
• Click on MyMedicare under Services
• Follow registration instructions

Option 2:      – via your Medicare Online Account

Option 3:      – complete a form at Nathalia Medical Clinic and we will register you on your behalf, if we are your preferred clinic