Welcome to NCN Health Residential Aged Care. We offer the choice of 4 fully accredited facilities, across our three campuses in Nathalia, Cobram and Numurkah.

These facilities are; Banawah Nursing Home in Nathalia, Irvin House Residential Aged Care in Cobram, The Numurkah Memorial Pioneers Lodge and Karinya Nursing Home, also located in Numurkah. Our friendly staff deliver excellent care in a welcoming environment.

Our focus is to create a space where you feel at home and where your family and friends feel welcome to visit. Our team is dedicated to meeting your individual needs and supporting you and your family. As a resident, you will have access to a range of health and wellbeing programs and activities.

NCN Health Residential Aged Care employ qualified staff to assist with day to day living and ensure your care needs are met. We provide 24-hour access to a doctor and qualified nursing staff. We understand that moving into aged care can be a difficult and emotional time for you and your family and we are here to help; from the application and admission process, right through to settling into your new home.

Our values of Respect, Accountability and Partnership shape the foundation of our services and we look forward to working with you and your family to provide the best quality care.

  • Admissions Process

    If you would like more information about our facilities or want to start the admissions process we invite you to first speak with our friendly staff.

    Banawah Nursing Home

    Margie Hodge, Nurse Unit Manager
    Phone: (03) 5866 9444
    In person: 36-44 McDonell St, Nathalia (click for map)
    Parking is available at the front of the health service

    Pioneer Memorial Lodge and Karinya Nursing Home

    Lauren Hodge, Aged Care Administration Assistant
    Phone: (03) 5862 0451
    ​In person: 2 Katamatite Road Numurkah (click for map)
    The visitor car park is located on Katamatite Road.

    Irvin House Residential Aged Care

    Janette Kaeser, Ward Clerk
    Phone: (03) 5871 0852
    In person: 24-32 Broadway St, Cobram (click for map)
    Public parking is available at the front of Irvin House, or on Charles St.

  • Starting the application process

    What you need to do:
    1. Contact one of the above listed staff members to discuss the admissions process.
    2. Complete a Residential Aged Care Combined Assets and Income Assessment form Residential Aged Care Calculation of your cost of care form (SA457) and send it to Centrelink or Department of Veterans’ Affairs as soon as possible.
    3. Arrange an Aged Care Assessment by contacting My Aged Care or 1800 200 422
      Complete  an Application for respite care or permanent entry to aged care homes.
    4. Complete an Enduring power of attorney appointment form Making an enduring power of attorney and Enduring power of attorney medical treatment form
  • Fees and Charges

    The Australian Government subsidises a range of aged care services in Australia. it is expected you’ll contribute towards the cost of your care if you can afford to do so. Moving into an aged care home may require one-off payments or deposits, as well as ongoing fees for your care, accommodation and daily living expenses. For more information on fees and charges visit My Aged Care.

    We know that navigating the fees and charges associated with residential aged care can be challenging. While each resident is responsible for obtaining their own financial advice, we are here to assist you in the process. For more information related to fees and charges, contact:

    NCN Health Finance Manager Anne O’Riley

    P: (03) 5862 0506
    E: [email protected]

  • Aged Care Charter of Rights 1 July 2019

    The Australian Government recently introduced a simplified Charter of Aged Care rights. The Charter makes it easier for people accessing aged care services to understand their rights and what they can expect from a service provider.

    The Charter of Aged Care rights outlines that all people accessing aged care services must be treated with dignity and respect. It acknowledges that each person’s identity, culture and diversity are to be valued and supported.

    Charter of Aged Care rights booklet

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