How to Contact Us
To access the services at NCN Health, including; hospital, community health, residential aged care, medical and dental clinics, please contact the main reception and they can direct your call.
LIQUID FILES (Replacing traditional FAX numbers)
Due to the NBN upgrade, NCN Health will no longer send or receive faxes. From Monday May 2, LiquidFiles is our new method for sending / receiving health information moving forward.
Concerns, Compliments and Complaints
NCN Health is dedicated to providing quality care and service to our community. We appreciate all feedback about the services and care provided, including; compliments, complaints and suggestions. All feedback helps improve our service to you.
Feedback can be given in the following ways;
By speaking directly to the Nurse Unit Manager or health professional in the relevant area.
Paper copies of the NCN Consumer Feedback form are available in each reception area with reply paid envelopes available for people to return forms privately. You can also download a printable version of the feedback form here .
Share your story through Care Opinion.
Care Opinion is an independent site for the consumers, families and carers of those who have accessed aged, health, and community services in Australia. Care Opinion gives you a public voice to share your experience about the services you use. Care Opinion is safe, confidential and independent of services and authorities. We work with individuals and services to moderate stories to keep the process of sharing experiences safe and constructive for everyone. Sharing your stories about health and care services on Care Opinion will help make services better.
Health Complaints Commissioner
P: 1300 582 113
Aged Care Quality & Safety Commission
Free call: 1800 951 822
Rights Information & Advocacy Centre
NDIS Quality and Safeguards Commission
P: 1800 035 544
Disability Services Commissioner
P: 1800 677 341
Contact your local NCN Health facility in writing or by phone or using the form below.