Stay informed with the latest updates on Coronavirus (COVID-19) at DHHS.
This page includes information on visiting hours and restrictions, the COVID-19 vaccination program, and where you can get a swab test for COVID-19.
NCN Health is currently closed to visitors except for permitted purposes only:
Patients/resident visitors are currently restricted, for permitted purposes only. Permitted purposes are:
- To provide essential care or support that cannot be provided by NCN Health for the patient’s immediate physical or emotional wellbeing including support which cannot be provided through a telephone or video call
- As the parent, carer or guardian of a person under the age of 18
- As a nominated person (as defined in the Mental Health Act 2014)
- As an interpreter or to provide language support
- To learn to support the patient or resident’s care upon discharge
- As the partner or support person of a patient in maternity care, pregnancy
- To accompany a patient in the emergency department or outpatient clinic appointment (or similar)
- As immediate family (including kinship) of a patient with life-threatening condition
Patients/residents are restricted to two visitors at one time, with no more than two visitors per day. Visitors do not have to be from the same household. There are no time limits for visitors.
For the purpose of end of life visits, patients/residents are restricted to two visitors at one time. Visitors do not have to be from the same household. There are no time limits and no daily limit on visits. No specified purpose is required.
A group may exceed the “two visitors at a time” rule if dependents of a visitor (or patient in hospital) are in the group and care for the dependents cannot be arranged.
NCN Health has visiting hours in place and may update requirements, conditions or restrictions for visitors as advised by the Chief Health Officer or local risk assessment.
For all visitors, the screening that is currently in place with QR code or hard copy form must be completed prior to entering the health service and covers:
- presence of COVID-19 symptoms, symptoms include, sore throat, cough, fatigue or tiredness, runny nose, loss of sense of smell or taste, breathlessness, fever above 37.5 or chills
- whether the visitor is a primary or secondary close contact of a COVID case OR has visited listed exposure sites in Victoria or interstate
- If the visitor was a resident in hotel quarantine in the last 7 days, confirmation that they have had a negative test 7 days post leaving hotel quarantine
Masks should be worn by all visitors at all times. Valid exemptions may apply.
If you have any concerns or questions around visiting, we are here to help.
Weekdays 8.00am – 4.30pm
Weekends 12pm – 4.00pm
Weekdays 8.00am – 4.30pm
Weekends 10.00am – 1.00pm
7 days per week – 10.00am – 5.00pm
Please note, there are some visitors who are permitted to attend outside these hours with prior arrangement. If you are unsure, or need more information please contact us.
COVID-19 Vaccination Program
All people listed in priority groups and those aged 40 years and over are eligible to get a COVID-19 vaccine at a vaccination site in the Goulburn Valley.
Not sure if you can get a vaccine yet? You can check your eligibility here
Moira Shire residents and the surrounding community can book their COVID-19 vaccine at the Cobram site located on O’Dwyer Street, or the McIntosh Centre located at the Shepparton Showgrounds.
Booking an appointment: Book your appointment to receive the COVID-19 vaccination by contacting one of your local COVID-19 vaccine sites:
NCN Health – Cobram – COVID-19 Vaccine site (offering the Pfizer and AstraZeneca vaccine)
1 O’Dwyer Avenue, Cobram, 3644 Ph: (03) 5871 0950, or
GV Health Shepparton – COVID-19 Vaccine Hub (offering the Pfizer and AstraZeneca vaccine)
McIntosh Centre, Shepparton Showgrounds, Corner Thompson & High St, Shepparton, 3630
Call the Victorian Coronavirus Hotline on 1800 675 398.
You will then need to select Option 1 – Option 1 – Option 1
When booking please be ready to provide the following information:
- Full name
- Date of birth
What to bring to your appointment: A form of identification that shows your date of birth – ideally one with a photograph. If you have a Medicare card please bring this to your appointment, but you do not need to have a Medicare card in order to receive a vaccination. The appointment will take around 30 minutes, you must remain with us for observation for 15 minutes after you are vaccinated
Can my GP provide COVID-19 vaccination?
GPs are now able to provide COVID-19 Vaccines to anyone over 40 years, or if you fit into a priority group. If you want to make an appointment to get a COVID-19 vaccination, it’s a good idea to check your eligibility here
There are limited appointments currently available for COVID-19 vaccines through GPs. More appointments will become available over the coming months as more doses are available and more locations start to provide vaccines.
People can be reassured that COVID-19 vaccines will be available to everyone who wants to receive one. We are encouraging people to be patient if there are not currently appointments available through their preferred provider. Call your local GP to find out if they are offering vaccinations.
Want to know more about the rollout? Click here: https://bit.ly/3tv0kZY
Where can you get a test for COVID-19?
NCN Health is encouraging all community members who have very mild, flu like symptoms to get tested for COVID-19 at one of the 4 hospitals within the Moira Shire.
The four hospitals in the Moira Shire are working to find and treat any cases of COVID-19 that could lead to community transmission or outbreak. Testing will be available to people who are showing symptoms, however mild, of COVID-19 including; fever, chills or sweats, cough, sore throat, shortness of breath, runny nose or fatigue or tiredness for no identified reason.
The test is free, takes around five minutes and involves a swab from the back of your throat and nose. You need to bring at least one form of identification, such as your Medicare card, and you should return home immediately after the test and remain in self-isolation until you receive your test result.
If you feel unwell, with symptoms of COVID-19, you can now access testing at the following times and locations;
Monday to Friday, by appointment;
Monday to Friday, By appointment
P: (03) 5871 0777
P: (03) 5866 9444
7 days, by appointment
P: (03) 5743 8132
All patients being tested for COVID-19 should home isolate until test results are available. All patients should attend an emergency department if clinical deterioration occurs.
Please consult your GP or call the Department of Health and Human Services Coronavirus hotline on 1800 675 398 if you have further questions.