Community Representation Essential to Project Planning

NCN Health welcomes Rosemary Kennett, Patrick Kempton and Graham Henderson, who have been selected as Consumer Representatives on the Project Control Group for the development of the new Public Sector Residential Aged Care in Numurkah.
NCN Health called for Expressions of Interest from community members to join the Project Control Group to ensure the perspectives of residents, families, and the broader community are central to planning and decision-making.
There was strong interest from the community with 13 applications received. The review panel selected Rosemary, Patrick and Graham for their connections to residential aged care in Numurkah, previous and current community engagement and connection.
Operations and PSRACs Project Manager Bronti O’Connor highlighted the key role consumers will play in the Project Control Group.
“Their lived experience and insights will help shape services, design, and operational processes so that the new Lodge meets the real needs of those who will live and use the facility, creating a truly resident-focused environment.”
She said community members who were not selected for this group, together with current Lodge residents and other stakeholders will be asked to participate in several working parties in other areas of service planning and delivery. This includes, the naming of the new
facility, volunteer and community engagement programs, clinical model of care and support services model of care, wayfinding and access and operations.
“The contribution of our consumer representatives is invaluable. The current Lodge is much more than just bricks and mortar — it has a unique character and spirit that we want to protect and carry forward into the new facility. The voices of residents, families, staff, and the broader community will be key in guiding decisions, ensuring the new facility reflects the care, culture, and sense of belonging that make the current facility so special.”