Cobram Clinic

We welcome you to our clinic. Please be advised this is not a bulk billing clinic. Patients are required to settle accounts at the time of consultation. Doctors may bulk bill at their own discretion.
The Medical Clinic is online with Medicare Australia and patients can have their Medicare rebate deposited directly into their nominated bank account 24-48 hours after payment. To take advantage of this service please ensure that your bank details have been registered with Medicare Australia.
Payment can be made by cash, cheque, EFTPOS or by credit card.
Please have your current Medicare, Pension or Health Care Card with you at each visit.

Current Consultation Fees

For a standard short visit $80.00

Fees for extended consultations or any additional procedures will be moderately higher, however the out of pocket fee remains the same.  Pensioners, concession cardholders and those under 16 years of age MAY be bulk billed at the Doctor’s discretion.
The Clinic lodges Medicare Claims electronically and money can be refunded by direct deposit within 48 hours to patients’ bank account.

Reminders and recalls

Patients may receive reminder notices for overdue (or due) health services appropriate to your care.  As no results can be provided via phone, patients may also receive requests for revisits to communicate these results. In this case you will need to make an appointment with your Doctor.

Home Visits

Home visits will be arranged for patients whose condition prevents them from attending our Clinic.  Home visits are billed at private rates – the Doctors and staff can advise you of these prior to any call out.

Referral Services

Please consult with your Doctor for a referral to specialists and allied services.
Other Services Available

Pathology on site

• X-rays
• Ultrasounds
• Interpreter Services available
• The Doctors use TIS (Translating & Interpreting Service)

Disabled Access available

• Wheelchair access is provided via the main entrance.
• Disabled Parking is available in the main Medical and Dental Clinic car park.
• A drop off point is located near the front entrance.

Interns & Medical Students

Our Medical and Dental Clinics are teaching practices. You may be asked from time to time to see an Intern or a student when visiting your doctor. If you would prefer not to see them, please speak to reception staff.

NCN Health Cobram ensures personal information is secure in line with legislation and organisational policies and procedures regarding access, handling, storage and disposal.
Patient information, including electronic documentation is collected and stored securely and only accessed by authorised personnel.  Cobram District Health can only disclose patient information if;

by law requiring disclosure eg. notification of infectious diseases
subpoenaed for information for court hearings
under other legislation such as Mental Health Act 1986 (Vic), Children and Young Persons Act 1989 (Vic)
you (or your next of kin) apply for information utilising the process.

Some patient information may be made available to other health care professionals to ensure patients receive quality care and treatment.  NCN Health Cobram complies with all Victorian legislation relating to Confidentiality and Privacy, including the Freedom of Information Act 1982 (Vic), the Health Services Act 1988 (Vic), the Health Records Act 2001 (Vic) and the Information Privacy Act (2000).

Your medical record is a confidential document. It is the policy of the clinic to maintain security of personal health information at all times We abide by all ten of the National Privacy Principles available here.

If you wish to access your health record at any time please discuss with clinic staff.