Nathalia Medical Clinic is open Monday to Friday, 9am to 5pm and closed weekends and public holidays. Bulk billing is available to Department of Veteran Affairs (DVA) card holders, Pension Card holders and children under 16 years.

To book an appointment please call (03) 5866 9494 or click here to book online using HOTDOC.

You can download the HOTDOC mobile App now from Google Play or the App Store.

Meet Our Team

Carolyn Nelson
Doctor
Mogeke Nyorora
Doctor
Zaw Min Oo
Doctor
Denise Cusack
Practice Nurse
Gen Bloodworth
Practice Nurse
Lynne Peterson
Practice Manager

Fees and Billing Policy (as at 1st December 2020)

Bulk billing is available for Pensioners and Department of Veterans Affairs (DVA) cardholders. Patients under 16 are bulk billed.

Description of consultation Private Fee Health Care Card
Level A $40 $30
Level B $72 $62
Level C $105 $95
Level D $145 $135

Fees are payable at the time of consultation by cash, cheque or credit card. Invoices are not issued and payment at the time of consultation is required. Methods of payment are cash, cheque, credit card or EFTPOS. Account fees may apply if payment is not met on the day. The AMA fee structure forms the basis of our billing policy and is displayed in the reception area of the surgery. After hours call outs attract a fee of between $50 and $100 above the Medicare rebate.

Further information

Every effort will be made to accommodate your preferred time and GP. Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your GP has been called away.

Longer consultation times are available, so please ask our receptionists if you require extra time. If you or a family member requires an interpreter service, we can organise this for you.

If you are unable to attend your appointment please phone the clinic receptionist to cancel. Failure to cancel may result in a fee being charged.

After Hours Care

Nathalia Medical Clinic provides emergency after hours care for patients on a roster system shared with the GPs from the practice.

Please contact us on (03) 5866 9494 and a recorded message will advise how to contact the doctor on call.

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